Privacy Policy

Introduction

Welcome to Stitch Digital Limited ("we", "our", "us"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, www.stitch-digital.co (the "Site").

1. Information We Collect

We may collect and process the following data about you:

  • Personal Identification Information: Name, email address, phone number, company name, job title, and other similar information you provide by filling in forms on our Site.
  • Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Site.
  • Usage Data: Information about how you use our Site, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
2. How We Use Your Information

We use the information we collect in the following ways:

  • To Provide Services: To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products, and services that you request from us.
  • To Improve Our Site: To ensure that content from our Site is presented in the most effective manner for you and your computer.
  • To Market Our Services: To provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about.
  • To Communicate With You: To notify you about changes to our service, terms, or privacy policy.
3. Disclosure of Your Information

We may share your information with selected third parties including:

  • Business Partners, Suppliers, and Subcontractors: For the performance of any contract we enter into with them or you.
  • Analytics and Search Engine Providers: That assist us in the improvement and optimisation of our Site.
4. Data Security

We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.

5. Your Rights

Under GDPR, you have the right to:

  • Access: Request a copy of the information we hold about you.
  • Rectification: Request correction of any inaccurate information we hold about you.
  • Erasure: Request deletion of your data where there is no good reason for us continuing to process it.
  • Restriction of Processing: Request restriction of processing of your personal data.
  • Data Portability: Request the transfer of your personal data to another party.
  • Object: Object to the processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground.
  • Withdraw Consent: Withdraw consent at any time where we are relying on consent to process your personal data.
6. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Data Transfers

Your personal data may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of your country.

Our servers are located in [Server Location], and our third-party service providers operate around the world. This means that when we collect your personal data we may process it in any of these countries.

However, we have taken appropriate safeguards to require that your personal data will remain protected in accordance with this Privacy Policy.

8. Right to Lodge a Complaint

If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with the relevant supervisory authority.

9. Cookies

We use cookies to distinguish you from other users of our Site. This helps us to provide you with a good experience when you browse our Site and also allows us to improve our Site. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.

10. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes we make will be posted on this page, and where requested, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.

11. Contact Us

Questions, comments, and requests regarding this Privacy Policy are welcomed and should be addressed to:

Stitch Digital Limited
Hazeledene, Mold Road, Ewloe, Flintshire, CH5 3AU
Email: [email protected]